TOOLS FOR PEOPLE WHO LEAD PEOPLE
Are you paying attention?
There’s a reason for the phrase “paying attention.”
Because paying attention costs something.
Of course, we’ve learned that not paying attention costs even more.
If we don’t pay attention to the people who matter, a moment comes when they stop paying attention to us as well.
Surely you’ve seen this.
If children don’t get attention from people they love, they’ll love people who give them attention.
Ditto spouses … friends … employees … volunteers … congregants….
It costs something to hang onto the people we don’t want to lose … but not as much as it costs to lose those people.
On the other hand, learning how to pay attention — with discipline and a sustainable structure — links directly to preserving and restoring relationships in our communities, and increasing engagement, boosting innovation, identifying and developing new leaders, finding and implementing novel solutions, and retaining employees and volunteers in our institutions and organizations.
Soft skills are hard work.
That’s why we focus on tools that leaders can use to operationalize listening into measurable attention for crossing the difference divide and generating organizational results without sacrificing people’s humanity.
Humane Resources was founded after decades of working alongside leaders struggling to pay attention to the right things — in business, learning, edutainment, and nonprofit enterprise.
Humane Resources has designed a pair of interacting, practice-based tools that make it doable for leaders to pay attention where it will do the most good.
3Q Check-ins and 3Practice Circles work on their own … they are complementary, but not dependent.
Working together, they rank among the most productive, robust, and cost-effective leadership tools we know. Once you’ve seen them in action, we like the chances that you’ll think so too.
The Best Employee Check-ins on Planet Earth
3Q Check-ins help leaders pay attention to the people we can’t afford to lose.
In just 15 minutes a month, 3Q Check-ins focus on our direct reports — whether employees or volunteers — and tie directly to retention, engagement, productivity, and quality.
The secret sauce in 3Q Check-ins makes them accessible and productive to all sorts of managers — including accidental managers who were never really trained for that part of their work.
The value proposition is pretty simple: With a little practice, any manager can use this tool to find out what’s going on with their direct reports, and how they can help them do their jobs better.
Bonus: At the closing of the year, managers who use 3Q Check-ins are never at a loss for specific, fact-based annual job performance assessments.
Paying attention as a team sport
3Practice Circles gather people, online or in-person, to work on discovery, disputes, and decision-making. Organizational and Institutional 3Practice Circles tie directly to alignment, innovation conflict resolution, belonging, and problem-solving.
There’s a parallel expression of Open 3Practice Circles aimed at civic engagement rather than organizational leadership. Open Circles generate clarity between people whose ideas, beliefs, opinions, or lived experience is at odds — or simply simply different enough to generate friction.
Sit in on an Open 3Practice Circle on just about any subject, and we think you’ll find it easy to imagine the applications for your organization, business, or institution.